Privacy Policy

1. Collection of Personal Information

Infoways Limited may collect and store business contact information from or about you in the following circumstances:

When you make an enquiry or request information from us;
When we fulfil an order on behalf of your organisation;
When your information is provided to us as part of doing business or engaging with your organisation;
During our onboarding procedures prior to engaging in trade;
When you subscribe to receive marketing communications from us;
When we contact you about products or services that may be of interest to your organisation;
When we undertake joint-marketing initiatives with your organisation (e.g., contacting your customers on your behalf to promote a product or service);
When you create an account on any of our websites;
When you subscribe to our publications;
When you attend an event organised by us;
When you provide feedback or participate in surveys.

2. Use of Personal Information

Infoways Limited may use your personal information for the following purposes:

To establish, develop, and maintain our relationship with your organisation and related stakeholders;
To create, administer, and manage your organisation’s account(s);
To respond to your enquiries and requests;
To deliver products or services your organisation has purchased;
For marketing, promotional purposes, product development, and content improvement (where legally required, we will seek your consent before sending such communications);
To request feedback regarding our products and services;
To conduct research, data analysis, and service improvement initiatives, which may include contacting you via email or telephone;
To troubleshoot and resolve technical issues;
To comply with applicable legal and regulatory obligations.

We will only use your personal data when permitted by law. Common legal bases include:

Your consent (e.g., for receiving marketing communications);
Our legitimate interests or those of a third party, provided these are not overridden by your rights;
Compliance with legal obligations (e.g., obligations to regulators or government bodies).

3. Disclosure of Personal Information

We will not disclose your personal information except as set out in this Privacy Policy, or as notified to you at the time of collection. Disclosure may occur:

To third parties involved in fulfilling transactions with your organisation (e.g., service providers or suppliers assisting with product delivery or account management);
To vendors or partners (e.g., when licensing software that requires staff email addresses);
To third-party contractors who are processing data on our behalf and are subject to this policy and any applicable data protection agreements;
To enforce any contractual agreements with your organisation;
To comply with legal requirements, such as a court order or government directive, or as part of a merger, acquisition, or dissolution process.

4. Your Rights Under Data Protection Laws

You may have the following rights regarding your personal data:

Access – Request access to your personal data;
Correction – Request correction of inaccurate or incomplete data;
Erasure – Request deletion of your personal data;
Objection – Object to the processing of your data;
Restriction – Request a restriction on data processing;
Data Portability – Request transfer of your data to another service provider;
Withdrawal of Consent – Withdraw your consent at any time, where processing is based on consent.

To exercise your rights, contact us using the details provided below. We may request additional information to verify your identity before processing your request.

If you withdraw your consent, we will cease processing your data in the manner previously authorised, unless required by law to retain it. Any data retained for legal or compliance purposes will be appropriately protected and isolated from active processing.

Please note that deleted personal data may be temporarily retained in backup systems until the next scheduled deletion cycle.

5. Consent-Based Sharing

Where required, we will obtain your explicit, opt-in consent before sharing your personal information with any third party not covered under the scope of this policy. For example, we may engage trusted business partners to process data on our behalf, based on your consent and always in compliance with this Privacy Policy.

6. Compliance with Anti-Spam Laws

Infoways Limited complies with all applicable anti-spam legislation in your jurisdiction. You may opt out of receiving marketing or promotional communications at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

7. Contact Details

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Infoways Limited

Email: contact@infoways.co.nz

Address: 38 Kakariki Grove, Waikanae, 5036, New Zealand

Postal: 38 Kakariki Grove, Waikanae, 5036, New Zealand