FREQUENTLY ASKED QUESTIONS
We’re more than just a managed service provider; we're a true solutions partner committed to your success.
Infoways delivers IT solutions where security and compliance are integral components of a well-managed IT environment, ensuring your peace of mind.
Customer service and relationships are key. When you need us, we’re there.
Whether you’re a small company or a larger enterprise, our services scale to your needs. We can tailor solutions to your specific requirements.
We work alongside your existing provider to strengthen the overall outcome or to add services that are not currently catered for.
Infoways primarily provides Level 2 or specialised support to your nominated IT team or existing service provider, acting as an extension of your IT capability.
While we don’t issue certifications ourselves, we prepare your business to be audit-ready by aligning systems, processes, and controls with leading frameworks using industry-leading tools.
Our services include real-time monitoring, proactive patching, and ransomware-proof backups. If an incident occurs, we act swiftly to contain, remediate, and restore, minimizing downtime and business impact.
We offer flexible, modular packages that can be tailored to your needs.
You’re in control. Our bundles offer simplicity, but we can customise a plan to fit your business goals, budget, and risk profile.
We’re based in Wellington, but we support businesses nationwide, managing and protecting IT environments no matter where you are.